We refer to "resellers" as those individuals or enterprises that would like to resell our products, but at the same time have us remain anonymous in the process. Such resellers would then market our services under their own brand, at their own price.

** On the other hand, if you are someone that just simply wants to provide web hosting services for your clients, and would like for us to be known, then you are strictly speaking not a "reseller", but rather a frequent user of our services. Under these circumstances you may then utilise our branding on your website or in print media, and can ignore the sections below.
(You would simply instruct your clients to sign up with us directly themselves)

---

Who can resell your hosting products?

Anyone. It's ideal for individuals, business start-ups, web design companies, freelancers etc.

Can I use my own branding?

Yes. Resellers are in fact required to use their own branding.

Does MySite.co.za remain anonymous in the reselling process?

Yes. We utilise anonymous nameservers and urls, as well as unbranded control panels, so your clients won't even know we
are involved.

But ...

Resellers must however always register their own domain names (using an external registrar) for us to remain anonymous.

It is important to mention that resellers take full responsibility for their own branding and passing on information that we send to you on to your clients, under your own name. MySite.co.za will not be held accountable for any mishaps involved in this regard, or exposure of its services.

When it comes to domain registration for my clients, how do I go about doing it?

As stated, resellers must always register their own domain names for their clients for us to remain anonymous,
else your clients will see us as their domain registrar when doing a "whois" search.

To register your own domain names:

You will need to use the UniForum SA Registry to register new ".co.za" extensions: http://co.za/
For top level domains (TLD's) such as ".com, .net, .org" etc, there are a wide range of registrars available on the internet.

How does the billing work for resellers?

The same as for any regular client. We will bill you.
You then just bill your own clients (with your mark-up).

Do you offer discounts for resellers?

No. All of our products are as low in price as possible, allowing for considerable mark-ups to be made.

Do you provide support for the clients of resellers?

No. Resellers are responsible for supporting their own clients.

How do I apply for hosting on behalf of my client?

If you are a FIRST TIME reseller: When completing the new hosting application form, remember that you will need to register your own client's domain name yourself, so select the "I will register my own domain name option" (after checking its availability). Then select the "New Client / New Reseller" option. On the next screens, enter your personal details into the "Client Details" and "Billing" sections.

Once complete, don't forget to go and register your client's domain name using the information that we will send you.

If you are an EXISTING reseller (having at least 1 domain with us): When completing the new hosting application form, remember that you will need to register your own client's domain name yourself, so select the "I will register my own domain name option" (after checking its availability). Then select the "Existing Client / Existing Reseller" option, and enter the login details for a previous/existing domain that you host with us. Confirm your personal details in the "Client Details" and "Billing" sections.

Once complete, don't forget to go and register your client's domain name using the information that we will send you.

How do I add additional clients / domains to my existing account?

You will need to complete a new hosting application form for each new client / domain.

What do I do if my clients want an add-on, or request an upgrade?

As for all of our regular clients, you will need to login to your client's individual account
(using your client's domain name, username and password): https://www.mysite.co.za/clients/

Under the appropriate section click on the relevant link, and complete the request form.

You will then be sent any pertaining emails, and be billed accordingly, the cost of which you can pass on to your clients.

NB! Make sure you have received permission from your clients prior to requesting an add-on or upgrade.